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Monday – Friday: 7 a.m. – 5 p.m.Class A Air Conditioning Contractor · FL Lic. 000000VerifyGeneral liability and workers' compensation
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  • Class A Air Conditioning Contractor · FL Lic. 000000Verify
  • General liability and workers' compensation
(407) 555-0103

Contracts

What each contract includes, and what it does not

One price per rooftop unit per year. The rows are the same for all three, so you can read across.

  • Twice a year

    A spring and a fall visit for units with a light load: a shop, a salon, a small office.

    • Visits a year2
    • Filters changedEvery visit
    • Coil rinseSpring
    • Belts, drains, electricalIncluded
    • Report per unitIncluded
    • Booking priorityStandard
    • Tenant calls by unit tag
    • After-hours line
    • Repairs and partsQuoted first

    Units over 10 tons and roofs that need a lift are priced from the census.

  • Quarterly

    Covers every season

    A visit each quarter, for buildings where tenants notice the first warm day: offices, clinics, restaurants.

    • Visits a year4
    • Filters changedEvery visit
    • Coil rinseSpring, fall
    • Belts, drains, electricalIncluded
    • Report per unitIncluded
    • Booking priorityPriority
    • Tenant calls by unit tagIncluded
    • After-hours line
    • Repairs and partsQuoted first

    Units over 10 tons and roofs that need a lift are priced from the census.

  • Portfolio

    Quarterly visits plus an after-hours line, for managers who answer to owners and boards across several buildings.

    • Visits a year4
    • Filters changedEvery visit
    • Coil rinseSpring, fall
    • Belts, drains, electricalIncluded
    • Report per unitIncluded
    • Booking priorityPriority
    • Tenant calls by unit tagIncluded
    • After-hours lineIncluded
    • Repairs and partsQuoted first

    Units over 10 tons and roofs that need a lift are priced from the census.

A contract is a service agreement, not insurance. The Portfolio after-hours line is billed at the contract's after-hours rate. Your price is written on a proposal after the census. Billed once a year, per unit. To cancel, send written notice 30 days before the renewal date; we send a reminder 60 days ahead.

Every visit

The ten-point list each unit gets

The same list for every unit, so the report reads the same from one year to the next.

  • 01

    Filters

    Checked and changed to the size on the census.

  • 02

    Belts and pulleys

    Wear, tension and alignment.

  • 03

    Condensate drain

    Cleared, with the pan checked for standing water.

  • 04

    Coils

    Rinsed, with fins and tubing looked over.

  • 05

    Fans and motors

    Amp draw and bearings.

  • 06

    Electrical

    Contactors, capacitors and connections.

  • 07

    Refrigerant circuit

    Pressures and temperatures read and recorded.

  • 08

    Controls

    Thermostat settings and schedules against the tenant's hours.

  • 09

    Curb, panels and latches

    Condition noted, with loose screws and missing latches replaced as parts.

  • 10

    The report

    Findings for each unit, by tag, with what we would do next.

Before you sign

Renewal, cancelling and what is billed apart

  • Billed once a year

    One invoice per building, listing each unit tag.

  • Cancel in writing

    Send notice 30 days before the renewal date. We send a reminder 60 days ahead.

  • Added or removed units

    The census is updated each winter, and the price follows the new count.

  • Billed apart

    Repairs, parts, refrigerant, crane or lift and permits: quoted in writing before the work.

Questions

Questions about the contracts

Do the contracts cover repairs?

No. A contract pays for visits and the checks on the list. Parts, refrigerant and repair labor are quoted in writing before we start, and you approve them first. A contract is a service agreement, not insurance.

What happens after hours?

Our office hours are at the top of the page. On the Portfolio contract the after-hours line reaches the on-call technician, who works at the contract's after-hours rate. Without that contract, call in the morning and we book you as capacity allows.

Can I get one invoice for several buildings?

Yes. Each building keeps its own census and report, and the invoice can list every building and unit tag on one statement.

The census sets the price

Send the building's units and we write a proposal that names each tier's price for your roof.